FREQUENTLY ASKED QUESTIONS

We want every visit to Mo Nails and Lashes to feel simple, comfortable and enjoyable. Explore our frequently asked questions to learn more about our services, appointment preparation, booking policies, aftercare recommendations and everything you need to know before visiting our salon.

Do I need to make an appointment?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

How long do nail services take?

Appointment times vary depending on the service and design. Most nail services take approximately 45 to 90 minutes.

How long do eyelash extensions last?

Eyelash extensions generally last between two and four weeks. Regular infills are recommended to maintain a full and beautiful look.

How should I prepare for my lash appointment?

Please arrive with clean lashes and avoid wearing mascara, eyeliner or oily eye products before your appointment.

What is your cancellation policy?

Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment.

Do you sell gift cards?

Yes, gift cards are available and make the perfect gift for someone special. Please contact us for more information.

Are your tools sanitised?

Yes. We follow strict hygiene practices and carefully clean and sanitise our tools and work areas between clients.

How can I book an appointment?

You can book online, call us directly or use the BOOK NOW button on our website.